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Welcome! Here you will find all the information about ordering Spirit Bear Body Care products

On this page: ordering, payments, shipping, sales tax, guarantee, shipping damage, privacy


How to Order  Spirit Bear Body Care  products:

Ordering is easy and our shopping cart is on a secure server.

The minimum order is $25 (products only).

There is an automatic 5% discount on all online orders of products totalling over $100.

How to order Spirit Bear Body Care products

Payments

We process all payments through *PayPal:  *You can use PayPal to pay securely with a bank card (USA only) or major credit card (USA or Canada) even if you do not have a PayPal account. 

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SHIPPING INFORMATION

We ship all orders through the Post office: in Canada, approx. 2 to 5 days,  to the USA, approx 5 to 7 days. Shipping times are approximate and are not guaranteed.  

Shipping charges are calculated as a flat charge per order: $15 within Canada, $22 to continental USA: exceptions for remote areas may apply, in which case we will contact you before we process your order. The way to save $ is to order several items at once. The more you order, the less expensive the shipping cost per item. 

Orders of over $200 (products only) receive free shipping within Canada or the USA.

 SALES TAX

The shopping cart calculates sales taxes as follows: 

 On products: within BC, Canada: 7% pst

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Our guarantee.

We guarantee the quality of our products.

If any product is found to be defective, we will refund the full purchase price, including shipping, upon return of the product and verification of the problem.

Returns must be pre-authorized within 14 days after delivery as follows:

1) Send us an e-mail describing the problem . Please include your name, address, email address and phone number.

2) We will get in touch with you.

3) Once authorized, you may then return the item(s) and we will verify the problem and issue a refund.

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Shipping Damage:

We do our best to pack your shipment carefully in order to avoid damage.

In the event that there is shipping damage, please save all of the packing materials and the damaged product(s) for verification by your local postal outlet. Please do not send the parcel back. Please contact us describing the problem: e-mail Once the damage is confirmed we will replace the affected product(s).

Our Privacy Policy

We never give any information about our customers to anyone. We do not keep a list of customer's email addresses and do not send out spam of any kind, including newsletters. If you want to know what's new with us, please check our "What's New" page.

We appreciate your business.

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